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Cassie McGrath is a healthcare reporter at Morning Brew
On this week’s episode of Coffee with a Journalist, we sit down with Morning Brew healthcare reporter Cassie McGrath to explore the fast-paced world of health news reporting, from managing a busy inbox and building strong relationships with publicists to selecting expert sources and turning pitches into compelling stories within Morning Brew’s professional division. Enjoy!
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Click below to listen to the full conversation and read below for highlights from the interview:
[0:04:42] BB: It is. It is. Okay. You mentioned there's something. Oh, for later time, it becomes relevant for you. I'm guessing you don't delete pitches.
[0:04:52] CM: No.
[0:04:53] BB: You let them ride.
[0:04:54] CM: I do, yeah, because I like to go back and search sometimes too. I find my inbox is a really good research for that. And sometimes I saw something a couple months ago and I think now's the time to act on it and maybe there's a source available, an expert available there, so I think it's just valuable to keep them. But I know other people maybe would be driven a little crazy by that.
[0:05:17] BB: No, it's very common for reporters, I have to say. They use their inboxes as their own personal Google of sorts and go back in there. I want to ask more about that though because it is so common. And so publicists have all had this day, hopefully, where you're like, "Oh my God. That pitch I sent three and a half months ago, they responded right now." You're like, "Why?" And that's because that journalist is going back in and searching. How do you search? What keywords are you doing? Because I think this helps illuminate for publicists what they should always have in their pitch.
[0:05:47] CM: Yeah, I think it's often the topic for me. I'm not sure how helpful that is. But, yeah, it is often. If they're monitoring trends in the industry that I find that I want to go back to, often, I'll search that way. But sometimes it could be a name. Sometimes it could be a title even. I'm looking for someone right now, I'm working on a story about chief AI officers at hospitals. Sometimes I search that way.
And I think often in getting pitches, as much of the jargon that can be worked through as possible, especially in healthcare, really get to the point and explain what you're pitching, if it's a device or something. Or I think this happens a lot in healthcare, because in trying to describe something that is kind of confusing or complex, you can kind of just say it's like solution-oriented, or future-proof, or something like that. I don't know what that is. So I'm not going to often go back to those pitches that don't make it clear really what the product is or what you want me to write about.
And if I have to ask several questions to understand what the pitch is, yeah, I might have time to do that. I would say that would be my point of advice. I guess that's not as much on the searching thing. But if you're pitching a product and you say, I think this is really interesting, I think this is going to change the healthcare industry, I need to really understand what it is from that first email.
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[0:07:28] BB: Cassie, what does something, perhaps, publicists do that you're like, "Yes, thank you. I love it." If anything?
[0:07:35] CM: Yeah, I think a good description, as I said, of what they're pitching and how it ties into an issue or a trend in the industry. I cover AI a lot for us. And I do this newsletter every month called AI 411 that announces things that happened in AI health tech each month. I always really appreciate when I get something that's for AI 411. I know people are following what I'm doing and make my life a little bit easier by being like, "We have this announcement."
And basically, one of the reasons we started that was because I was getting so many pitches about new products, new AI-driven products in healthcare. And we just wouldn't have the time to write a story on every single one of them. And then through that newsletter, we're also able to monitor trends in health tech and then do stories based on that, like longer stories. I think if they're watching what we're doing and they're responding to it, that's always really helpful.
I always appreciate one generous follow-up because, as I said, I'm inundated. And so I think if I do miss something, especially someone, if I have a relationship with them, I always welcome a follow-up. And I actually try to thank them for following up when I end up –
[0:08:57] BB: Oh, okay. You like a follow-up. Okay, one, one and done.
[0:09:00] CM: Yeah.
[0:09:00] BB: Okay.
[0:09:01] CM: I think that can be really helpful because, yeah, if I miss something, it's that I genuinely missed it because we have so much happening all the time. I do appreciate that. But I think a lot of it comes down to just being as descriptive and to the point as possible. And making sure, before pitching it to me, that you understand the product because maybe I do have a follow-up question. And making sure also it relates to healthcare. Sometimes I get pitches that are more industry general and there aren't numbers that I can tie back to the healthcare industry. And I just don't want anyone to waste their time, and I don't want my time to be wasted, and I just can't use those usually.
[0:09:42] BB: Yes, exactly.
[0:15:51] BB: Well, Cassie, I have a list of some fast, rapid-fire questions. If you're down for that. Are you ready?
[0:15:57] CM: Yes, ready.
[0:15:58] BB: Okay. Video or phone interview?
[0:16:01] CM: Ooh, can I say both? I like both.
[0:16:03] BB: Yes.
[0:16:04] CM: Yes.
[0:16:05] BB: Okay. Bullet points or paragraphs in a pitch?
[0:16:08] CM: I think I'll say paragraphs.
[0:16:11] BB: Okay. Short or long pitches?
[0:16:12] CM: I prefer longer if it takes more words to explain it.
[0:16:18] BB: What a rare answer here. But go ahead, yeah.
[0:16:20] CM: I think that kind of ties into what I was saying earlier. If you try to cut the chase a little too much, it can just – I don't really know what you're pitching. Short, if you can, but I will read a longer pitch if I think it's worth, if it needed those extra words. But not too long.
[0:16:36] BB: Images attached or Dropbox zip file?
[0:16:40] CM: Images attached.
[0:16:42] BB: Email or a DM of some sort?
[0:16:45] CM: Oh, I like both of those, too.
[0:16:47] BB: Cassie, you are a rare one, where you're like, "Oh, both. This is very rare. Okay, we talked about follow-up. So it sounds like you're one and done. Like one follow-up, you're good.
[0:16:57] CM: Yeah.
[0:16:57] BB: Okay, one and done. Direct or creative subject lines?
[0:17:00] CM: Direct.
[0:17:02] BB: Direct. Press releases or media kit?
[0:17:05] CM: I think press releases tend to be more timely, so I'll say that.
[0:17:08] BB: Okay. And then what about time that you read your pitches? Or is it all the time?
[0:17:13] CM: All the time, yeah.
[0:17:14] BB: All the time. All the time. And then we talked about sources. I think we're good there. But you know what we didn't talk about this? Do you read all the pitches?
[0:17:24] CM: No, I don't.
[0:17:25] BB: Okay. But you don't delete, it sounds like. You let them ride.
[0:17:28] CM: I do. I've read as many as I can.
[0:17:32] BB: Physical.
[0:17:32] CM: Yeah. But I get pitches things that have literally nothing to do with healthcare, so I do not read those.
[0:17:39] BB: Yeah. No, that makes sense.
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At OnePitch, we believe that the key to successful media outreach starts with understanding...
At OnePitch, we believe that the key to successful media outreach starts with understanding...
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