Alex Sherman is a Media Reporter at CNBC.
Conz Preti, Senior Editor for Freelancers at Business Insider, covers parenting, health, college life, and sex and relationships.
During the episode, Conz talks about the juicy personal stories she writes about, a reliable source who works with clients to prepare stories before they land in her inbox, why she always agrees to embargos that are relevant to her beat, and more.
Follow her on LinkedIn and Twitter.
Click below to listen to the full conversation and read below for highlights from the interview:
[00:05:57] BB: Oh, dang. Okay. Specific pitch called out in caps right there. What is the
narrative of this thing? Okay. Then when you open up that pitch, what do you want to see in a
pitch?
[00:06:10] CP: I want to see a little bit more about the story. Give me a little bit more context,
why it matters now, right? In this example, the person said – this is a pitch that I actually
accepted. She says, “I want to write about why we've chosen to delay giving him a smartphone,
including my own experience of feeling addicted to mine.” There’s like more layers to the story.
Then it ends with who this person is and some of their sample writings.
Also, just to be clear, if this is the first time that you're writing, I don't care about your previous
clips not necessary. If you have them, share them, great. But if you've never written before, that
doesn't disqualify you from pitching me.
[00:06:58] BB: Okay. Good to know. Now, that pitch that you were talking about is someone
who's seeking to write it like a by-line. This is a freelancer, so this isn't a pitch from necessarily a
PR person. What's the break show or breakdown of freelancer pitches because you're an editor
versus just PR folks?
[00:07:18] CP: Good question. I think it's probably like 70% writers, 30% PR. I've worked a lot
with PR in the past. I'm always like ask – when I get, let's say, a product pitch or a company
pitch, I'm like, “Okay, but what is the story behind the founders, or why did the founders decided
to create this?” I always feel like there's a really interesting story. People have really interesting
stories beyond sort of like their business pitch. That is what I'm most interested in. We can talk a
little bit about the company, but I want to know what human connection we can pull out of the
story that my audience is going to be into.
I get a lot of pitches of like, “There's a new podcast coming out,” or, “Here's this new newsletter
by this famous author.” I'm like, “Well, I can't really cover that. But this person probably has a
really interesting story. Why don't we talk about that and then sort of put a line or two about their
new launch or their new whatever into that story?”
[00:08:26] BB: Okay. Then process-wise, how do you batch out, let's say, a PR pitch that you're
like, “Ooh, okay. I like this. Okay, I want to give it to one of my reporters, though.”? What does
that look like? I think this is the murky world of like, “Ooh, editors.” It’s like, “How are they doing
the traffic control over here?”
[00:08:44] CP: Right. Because so many of my stories are essays usually or reported essays,
we try to have the person write it, right? For example, we're working now with a couple
podcasters in the parenting world, and they were like, “We actually don't have the bandwidth to
write it.” We’re like, “Okay, great. I have a reporter who is excellent doing as told tos. That
means that she will interview them and then write it in first person, as if it was them writing the
story.” We will, obviously, put in the story this is an as told to. It was told to this reporter, et
cetera, et cetera.
That is the workaround that we found for sort of the stories that I do which are essays. We also,
obviously, have a ton of reporters in-house. I have a correspondent who works mostly on
parenting and health stories. We would use her for more sort of in-depth reported pieces, not
necessarily, like I said, a human connection story.
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[00:10:30] CP: Another thing I love, there's one PR person that I work with a lot. She will pitch
me and say, “I have already gone ahead and asked my client to write sort of a couple
paragraphs for you to get a sense of where she's going.” She sent me that. Nine times out of
10, I will accept her pictures because she works with the client before coming to me to make
sure that it is a Business Insider story, that it has our tone, it has sort of the flow that we're
looking for. Then we just – yes. It's just easy from there.
[00:11:06] BB: She shows you not the whole thing but the snippet, the like, “Hey, I've already
punted this down the field. You know me. It's looking good.” Yes.
[00:11:15] CP: Yes. It’s usually – she works a lot with experts. For example, this one that I'm
talking about that comes to mind now is a water safety expert. So the whole pieces about how
parents need to prepare themselves for water safety. This person has a personal story related to
why she became a water safety expert. That’s what I mean, where we can lean into someone's
story and showcase what they do.
[00:11:47] BB: Okay.
[00:12:14] BB: You mentioned experts. We also talked about, oh, yes, okay, the sex and
relationship story narratives. But do you have a little roster of experts you're always looking for
on speed dial?
[00:12:26] CP: We're always looking for pediatricians, just because we do a lot of parenting
content, pediatricians and child psychologists. We do a lot of – for example, let's say some
celebrity. Here’s an example. Mila Kunis said that she didn't bathe her kids every week. It was
like a big –
[00:12:42] BB: Yes, yes. I remember that. It was weird.
[00:12:45] CP: What we did was like, “Okay, she said this.” We went to a couple pediatricians
and said, “What do you think?” The story was like, “Mila Kunis doesn't bathe her kids on a
regular basis.” Three pediatricians agree that it's not necessary. I can't remember exactly what
story was.
[00:12:59] BB: Oh. Three out of how many?
[00:13:01] CP: I mean, I made that headline up. I can't remember if it was three, whatever.
Basically, the story was pediatricians were agreeing with her that kids didn't need to be bathed
as often.
[00:13:08] BB: Got you. Got you. Got you.
[00:13:10] CP: We do a lot of those stories where we see something trending, either because
it’s celeb or influencer said or did or whatever. Then we go to a pediatrician. We go to experts
and we're like –
[00:13:21] BB: What's up?
[00:13:21] CP: Hey, what do you think about this? We want to expand the story, right? We don't
want to just cover what everyone else is covering of like so and so said and did this. We want to
be able to give our audience more actionable info of like, “Okay, I remember that she did this,
but I shouldn't be doing it or I should be doing it.”
[00:18:40] BB: Yes, noted. Okay. Conz, I have a list of some rapid-fire questions. Are you
ready?
[00:18:46] CP: I am ready.
[00:18:47] BB: Let's see here. Video or phone interview?
[00:18:51] CP: Phone.
[00:18:52] BB: Bullet points or paragraphs?
[00:18:55] CP: A mix of both.
[00:18:57] BB: Okay. A mix of both. Okay. Short or long pitches?
[00:19:00] CP: Short. I prefer short than long. Yes.
[00:19:02] BB: Got you. How short?
[00:19:04] CP: Let’s say like two short paragraphs.
[00:19:07] BB: Images attached or Dropbox zip file?
[00:19:10] CP: Attached.
[00:19:11] BB: Email or XDM or any DM of any sort?
[00:19:15] CP: For pitches, email only. I will forget about pitches –
[00:19:20] BB: Anything else. Yes. One follow-up or multiple?
[00:19:23] CP: Multiple because, my inbox situation.
[00:19:27] BB: Yes, yes, Okay. Direct or creative subject lines?
[00:19:31] CP: Creative.
[00:19:32] BB: Creative. Okay.
[00:19:35] CP: Yes.
[00:19:36] BB: Could you elaborate on that because that's a rare answer? You want to hear
that little snippet of a story we just heard with the son, the 13-year-old who doesn't have a
phone?
[00:19:44] CP: Yes. I also had examples of bad.
[00:19:48] BB: Oh. Please share, please share. Don't mention names, of course. We never do
that. But, yes, what do you got?
[00:19:54] CP: I have one that says, “New pitches, Disney and more.” I'm like, “What?” I know
nothing about what I'm getting into. There was another one that only said timely pitch, nothing
else, which we kind of talked about.
[00:20:08] BB: That was the whole subject line, by the way? Tell us the pitch.
[00:20:09] CP: That was it.
[00:20:10] BB: No, no. That’s hard. No.
[00:20:13] CP: Then another one that said, “Solo travel client submission.” Again, I know
nothing. I don't know who your client is. I don't know why Business Insider would care. I think a
better way for that one would be pitch, and I'm going to make this one up, woman has traveled
to all countries by herself and shares her tips on how to solo travel. I would click on that. That is
more creative, right? That's what I mean by creative. I don't need a joke. I don't need a pun. But
I need more of like you at least look at what Business Insider would like, and you try to emulate
that.
[00:20:50] BB: Okay. Thank you for those samples. We like it. Thanks for the exploration on
creative versus timely pitch. Press release or media kit?
[00:21:02] CP: Press release.
[00:21:04] BB: Okay. Any particular time for pitches that you read?
[00:21:07] CP: You can pitch me at any time of the day, but don't pitch me on a weekend
because when I come back in on Monday –
[00:21:16] BB: Oh, it's gone.
[00:21:17] CP: It’s exploding and it's going to take me forever. I like midweek pitches more so
than – don't pitch me late on a Friday because I'm not going to –
[00:21:28] BB: Yes. Who – No. Yes. That's not going to work. That's not going to work. Okay.
We did cover this with the sources, but is there anything more on the sources or experts or
something at all you want to hear?
[00:21:39] CP: I mean, look. I –
[00:21:40] BB: That’s not pediatricians, but yes.
[00:21:41] CP: I love an expert that can expand the story. We recently had someone who was a
funeral home director for 11 years write a piece about what people get wrong about what
happens after we die, so technically an expert. We've never had someone like her writing for us,
and our audience loved it. I'm open to all experts if they want to sort of expand on a story or
come with a different approach.
We do use more pediatricians, child psychologists, relationship therapists, and stuff like that,
just by the nature of the stuff that we publish. But I'm here for other experts. If you do a quick
Google search, you can see, “Oh, has Business Insider ever worked with TK expert?” If we
haven't, then that's a great pitch to pitch me your client because we can experiment and see
what happens.
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Alex Sherman is a Media Reporter at CNBC.
Alan Neuhauser is a Climate Deals Reporter at Axios Pro.
Katie Atkinson is the Exclusive Digital Director of the West Coast for Billboard.
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