--- title: Coffee with a Journalist: Melissa Daniels, Modern Retail - Blog description: Discover Melissa Daniels' tips on pitching, covering preferences, pet peeves, and what makes a pitch stand out on Coffee with a Journalist. image: https://blog.onepitch.co/hubfs/Melissa%20Daniels%2c%20Modern%20Retail.png --- [![OnePitch](https://blog.onepitch.co/hubfs/raw_assets/public/OnePitch_May2025/images/onepitch-logo-black.svg "OnePitch")](https://onepitch.co/) - [Product](https://onepitch.co/product-features/overview/) - Media Lists - [MFY Media Lists](https://onepitch.co/media-lists/build) - [DFY Media Lists](https://onepitch.co/media-lists/dfy-media-list-submit/) - Resources - [AI Tools Hub](https://ai-hub.onepitch.co/) - [Contact](https://onepitch.co/contact-us/support) ## Coffee with a Journalist: Melissa Daniels, Modern Retail ![Coffee with a Journalist: Melissa Daniels, Modern Retail](https://blog.onepitch.co/hubfs/Melissa%20Daniels%2c%20Modern%20Retail.png) [Media Insights](https://blog.onepitch.co/tag/media-insights) *[Melissa Daniels](https://www.modernretail.co/author/melissadaniels/)* is a senior reporter who covers the retail industry, with a particular emphasis on e-commerce, ESG, FinTech, and home design.    Melissa breaks down her process for assessing the hundreds of pitches she receives daily, she talks about the importance of making sure pitches are extremely related to her beat, her resolution about not taking cold pitches, and more.    Follow her on [LinkedIn](https://www.linkedin.com/in/melissamdaniels/) and [Twitter.](https://x.com/melissamdaniels?s=20)   Click below to listen to the full conversation and read below for highlights from the interview:     [![CWJ View Transcription CTA](https://blog.onepitch.co/hs-fs/hubfs/CWJ%20View%20Transcription%20CTA.png?width=228&height=48&name=CWJ%20View%20Transcription%20CTA.png)](https://blog.onepitch.co/hubfs/CWAJ201%20-%20Melissa%20Daniels%2c%20Modern%20Retail.pdf) ## ***Thought-Process of a Journalist*** \[0:06:59\] BB: Back to the subject line, because that's part of the four seconds priority. What is it in the subject line that stands out to you? And you're like, “Yes, must click.” \[0:07:08\] MD: Having the brand in there is huge for me. I want to know – \[0:07:14\] BB: Say the brand. \[0:07:14\] MD: Yes. If you're telling me like, okay, I pulled a couple examples of ones I really liked, and these are both ones that turned into stories. One is, Healthy Baby target launch under embargo? Well, this caught my eye because it's an embargo. So, this is still percolating. We love a target story. I love a target scoop. And healthy baby caught my eye because I really enjoy covering the home and baby and cleaning sectors. So, this had a lot for me. Just those five words, that had a lot for me. \[0:07:48\] BB: And you actually liked the question mark with the embargo of like, “Oh, yes, do you want to? Do you not?” I don't know. \[0:07:53\] MD: Yes, doesn't bother me. Doesn't matter to me. This PR person, actually, she just got back to me last week with something that she wanted to – a similar setup, with a very similar subject mine. I didn't end up writing about it. It wasn't a fit for where my head's at right now, and for my calendar. It just was something I had to pass on, which is going to happen. I mean, I'm juggling 5 to 15 topics on a given day. \[0:08:15\] BB: God. Yes. \[0:08:18\] MD: This is how I live. \[0:08:18\] BB: Yes. That's how we live. Okay. So, how do you then know, a story is worth pursuing? The reason I asked that is because usually when we have editors on there saying, “Hey, well, we're deciding, and I'm going to match this assignment out to that reporter, or this reporter, I go to my meeting to hear pitch stories. For you as a reporter, what is that process like? Or is there any process? \[0:08:41\] MD: Yes. Well, there's a process in my head, and then there's a process editorially. \[0:08:46\] BB: Of course. Tell us. \[0:08:49\] MD: Yes, the process editorially is I bring ideas to my editors, and we can kind of yay or nay, or meet in the middle. That process may take anywhere from one hour to one week, depending on the urgency of the pitch, and the timeliness of the story. But in my head is a much more, I think, interesting processes. So, like I said, at the top of this conversation – \[0:09:12\] BB: In my head, yes, continue. \[0:09:13\] MD: Yes, because reporting is a heavy job. \[0:09:16\] BB: Sure is, multifaceted. You have to be notably intelligent in order to keep up, in my opinion. \[0:09:24\] MD: I got some folks, you need to talk to you. \[0:09:27\] BB: Maybe. They haven't been on this podcast just for the record. So, there you go. \[0:09:32\] MD: No, I love it. It's like, I think these things through. I can guarantee you that there are pitches that have been sent to me on one day that I would immediately say, “No, this is not a fit.” If they hit me back three weeks later, and other things had happened with that company, or there were other news pegs, I might reconsider it. A no is never a final no, because these things are all happening in an ecosystem of other news of topics that have my interest at the time of what my bandwidth is for reporting. So, if you send me a pitch that's a new brand, that's going to be in Target set. Let's stick with our other example. Well, if that's a brand that's in my wheelhouse of what I already cover, it's a cleaning product brand. It's a furniture brand. My head's already in those spaces. I have sources that I can talk to. I have my finger on that pulse a little bit. But if it's something that it's like, “Oh, we're going to be launching a product in I don't know, maybe it's like an apparel line.” I don't do a ton of apparel. So, that's not necessarily going to resonate with me. However, three weeks later, if you come back, and it's because that apparel brand has, I don't know, Stanley Cup branded T-shirt selling like hotcakes, and that's going to Target, well, maybe then I'll take that as a news hit. Do you know what I'm saying? It's so not in a vacuum.   ![Line for blog](https://blog.onepitch.co/hs-fs/hubfs/Line%20for%20blog.png?width=5052&height=192&name=Line%20for%20blog.png) ### Want to pitch Melissa and other journalists like her?   Click below to sign up for OnePitch and use these insights in your next pitch!   [![Create Account](https://blog.onepitch.co/hs-fs/hubfs/hub_generated/resized/7052357d-9f75-4e56-84e8-25dfef6dcee5.png?width=250&height=52&name=7052357d-9f75-4e56-84e8-25dfef6dcee5.png)](https://blog.onepitch.co/cs/c/?cta_guid=83dfc6ec-ab0d-4c97-8d2d-66784a7cd01f&signature=AAH58kFoqb0kM-cQuL_oboayY53shCZFjg&pageId=105001152278&placement_guid=3ab683fc-7bbe-4455-9c74-aadaeac7d08c&click=6c06dd48-dd55-4d37-abc9-734c03f093ac&hsutk=593ddd38b19caa5a70893b36a570b699&canon=https%3A%2F%2Fblog.onepitch.co%2Fcoffee-with-a-journalist-zo%C3%AB-weiner-well-and-good&utm_referrer=https%3A%2F%2Fblog.onepitch.co%2F&portal_id=3865253&redirect_url=APefjpEjaBgPtd944Zi9go2gHYpxeRx6Wi0i7A8Wxff9qp0l9dWDgciBWC7xZ6jO0cH3YJBhqWfCdbIs8cdI7f4oZGE9XyCuydYWKf-zdacWYdu9o-OWutKm9n8Z-e1fiQXMf_odQ91Wf95m84kl4Oxdx6Czj2pEhXx_VINSgTw60SUKUp-tXvtOpu4mScQM0_dvz0VZASHnmaFu2Q2-_C7Yu4xgiXFmpSpqcaReBDhuFLG87KhTnukY4u8DxRR5qLcLQeck3xUf&__hstc=6009324.593ddd38b19caa5a70893b36a570b699.1659324334866.1678726361178.1678806415041.343&__hssc=6009324.5.1678806415041&__hsfp=3599631206&contentType=blog-post) ![Line for blog](https://blog.onepitch.co/hs-fs/hubfs/Line%20for%20blog.png?width=5052&height=192&name=Line%20for%20blog.png) ## ***What Not to Do When Building Relationships*** \[0:15:47\] BB: Anyway, so we covered inbox zero, we covered relationship building, a little bit on the story approval process. Is there anything you wish to impart to publicists of like, please, I do not want this? \[0:16:07\] MD: Yes. I have a list of them. I'm going to preface this by saying in December between the craziness of Q4 pitching and holiday and trying to write ahead of the break, I had a moment or two where I was like, “I’m going to stop taking cold pitches next year.” Because I had gotten myself into some situations where I took cold pitches, and then the expectations of what they thought I was writing, it seemed like they didn't trust me. They're like, “Oh, well, you're not going to print that, are you?” I'm like, “Well, that's not how this works. This is not that kind of relationship.” Even after the story ran, they were coming at me saying, “Oh, can you revise her quote to say X, Y, and Z?” That is not how this works. It wasn't even like – it's one thing, it's a fact error. It's one thing if I screw up, the year your company was founded. But simply because you don't like the verbiage, the colloquial interview is not enough for me to go back. So, I don't like that. I don't like people telling me I'm doing my job. That really grinds my gears. We talked a little bit about the subject lines matters. I don’t like my name in a subject line. It feels very patronizing. \[0:17:12\] BB: Oh, like, “Melissa: Exclusive for blah, blah, blah.” \[0:17:17\] MD: Yes. Because it's like, I have run email marketing too. I know how that works. \[0:17:22\] BB: Yes. Exactly. \[0:17:23\] MD: You're not really first of lessons to me. I know, to me, it's almost like a sign that your mass pitching this, but wanting to make – we're not getting fooled by that anymore. If your response to a question during the interview, listen, there's a lot of reporters that think it's insane how often I let, or have like PR folks sitting in on my interviews. I mean, my counterparts in government and policy journalism would be astounded. They'd be like, “Why do you do that?” I said, “Well, I know how to do it now.” I think, when you're working with really good publicists and comms people, they know their role, and they know that they're there to support, and assist, and be informational, and follow up, and support their client. But like, “Please don't interrupt.” \[0:18:13\] BB: Oh, like what? \[0:18:15\] MD: That's tough for me. Unless it's something where, like, your CEO said the wrong date, the CEO had the wrong figure, or you say, “Melissa, I'm going to get back to you, because I think Joe shared those Q4 numbers, but I'm going to send you the link to the transcripts so you can have the correct ones.” That’s okay. But don't come in with your talking points on top of the CEO that I'm interviewing. \[0:18:39\] BB: Oh, I bet that client doesn't like it either. \[0:18:47\] MD: Let’s lower – \[0:18:47\] BB: My comms person had to hop in. \[0:18:49\] MD: That’s not the best look. \[0:18:52\] MD: I don’t really like – back to I think the sort of specifics of email. I like a really clear – your mileage may vary. Some people may not like this. But I'd like it to be clear and concise. If you say, “Hey, I have this expert and here's five different things they could talk about.” That's almost like too much for me to process. Do you know what I'm saying? I much prefer, especially, if it's a cold pitch coming in from someone, or a PR agency, or a company I have no relation to. I like a very specific ask of me. “Would you like to talk to my leader, Joe Schmo, about our company's launch in Y retailer?” Make it a clear ask. Be specific in what you're offering. \[0:19:37\] BB: Mm-hmm. Specific. In other words, you don't want to pitch that’s like, “Hey, would you maybe be interested in product?” It's like, interested, why? Because it's a launch? Because it's new? \[0:19:48\] MD: Yes, exactly. Exactly. I get a lot of those and it's not that the brands aren't interested. I just have nothing to do with it. Unless you hit that lucky strike where, “Oh, I'm already writing about upcycled clothing brands. I'm already writing about candle companies, new candle company.” Hey, maybe that's a great fit for that day. You hit the jackpot, that moment, maybe. Not that I’m a jackpot. Not that I’m a prize, Beck. That means you got to deal with me. That's the other thing. Know who you're pitching. If you don't want to deal with me, don't pitch me. ## ***Rapid Fire Pitching Preferences*** \[0:20:23\] BB: Melissa, as we come to the end here, we have a little rapid-fire session here. Let me see your answer. So, here we go. Video or phone interview? \[0:20:37\] MD: Phone. \[0:20:38\] BB: Yes. Bullet points or paragraphs? \[0:20:41\] MD: Bullet points. \[0:20:43\] BB: Short or long pitches? \[0:20:46\] MD: Long. \[0:20:46\] BB: Long? What? Like long how? What? I'm so surprised by this. \[0:20:53\] MD: I mean, like, I think of long individualization. Give me your intro sentence. Give me your bullet points. Give me your closing sentence. Give me your link to your embargoed press release. Give me your link to your Dropbox. Give me your signature. \[0:21:06\] BB: That doesn't sound that long, though. \[0:21:07\] MD: I guess that's not that long. Maybe I’m saying like – \[0:21:12\] BB: But it's specific and meaty. \[0:21:12\] MD: Yes, and like compartmentalized, organized. \[0:21:16\] BB: It's organized. Yes, I love it. Okay, you already kind of mentioned this but images attached or you like a Dropbox file? \[0:21:24\] MD: Dropbox. \[0:21:25\] BB: Email or Twitter DM or X, or whatever the hell we're calling it? \[0:21:28\] MD: Email. \[0:21:30\] BB: One follow-up or multiples? \[0:21:33\] MD: One. \[0:21:35\] BB: Direct or creative subject lines? \[0:21:37\] MD: Direct. \[0:21:38\] BB: Press release or media kit? \[0:21:40\] MD: Media kit. \_\_\_\_\_\_\_\_   For more great 1:1 conversations with journalists from top-tier outlets, subscribe to the ***[Coffee with a Journalist](https://onepitch.co/podcast)*** podcast to get the latest episode drops. 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